Privacy policy

ABZ Business operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ABZ Business is powered by Nezam, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect

By "personal information" we mean information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process:

• Contact details — your name, billing address, shipping address, phone number, and email address.
• Payment information — payment card and financial account details, transaction details, form of payment and payment confirmation.
• Account information — your username, password, preferences and settings.
• Transaction information — items you view, add to your cart, purchase, return, exchange or cancel, and your past transactions.
• Communications with us — anything you include when you contact customer support.
• Device information — your device, browser, network connection, IP address and other unique identifiers.
• Usage information — how and when you interact with or navigate the Services.

Where This Information Comes From

• Directly from you, when you create an account, use the Services, or communicate with us.
• Automatically from your device when you use the Services, including through cookies and similar technologies.
• From our service providers, when we engage them to process information on our behalf.

How We Use Your Personal Information

• Providing the Services — processing your payments, fulfilling your orders, arranging shipping, handling returns and exchanges, managing your account, and tailoring your shopping experience.
• Marketing — sending you promotional communications and showing you relevant offers, where you have not opted out.
• Security and fraud prevention — authenticating your account and detecting or investigating fraudulent, unsafe or malicious activity.
• Communicating with you — customer support and maintaining our relationship with you.
• Legal reasons — complying with applicable law and responding to valid legal process.

How We Disclose Personal Information

• With Nezam, and with vendors and other third parties who perform services on our behalf (payment processing, delivery, analytics, customer support, hosting).
• When you direct or consent to it, such as to ship you products.
• In connection with a business transaction, to comply with legal obligations, or to protect our rights and the rights of our users.

Relationship with Nezam

This store runs on Nezam, which hosts the Services and processes information about your access to and use of them on our behalf. How Nezam itself handles your data is described in Nezam's own privacy policy at nezam.app/privacy, which is separate from this one — this policy covers what ABZ Business does with your information.

Third Party Websites and Links

The Services may link to websites operated by third parties. We do not control those sites and are not responsible for their privacy or security practices; please review their own policies before using them.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us and we will delete it.

Security and Retention

No security measure is perfect, and information sent to us may not be secure in transit — please do not use unsecured channels to send us confidential information. How long we keep your personal information depends on whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct, or receive a copy of the personal information we hold about you, and to opt out of marketing communications at any time using the unsubscribe link in our emails. These rights are not absolute and may apply only in certain circumstances. We will not discriminate against you for exercising them, and we may need to verify your identity before acting on a request.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised policy here and update the date shown.

Contact

If you have questions about our privacy practices, or would like to exercise any of the rights above, please contact us through the channels listed in our contact information.